Returns & Exchanges
At OLEADA, we want you to be completely satisfied with your purchase. If your new accessory isn't quite right, we offer a 30-day return window for items in their original, unused condition.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely pack your OLEADA items.
Drop Off Package
Hand your package to the designated courier or drop it off at any authorized shipping location within 7 days of receiving your label.
Receive Your Refund
After our team inspects the returned merchandise, your refund will be processed back to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing